Standout Voices: Leadership Lessons
Where customer service fits in education with Dr. Rebecca Hoey
We have all experienced good and even poor customer service! This episode’s guest, Dr. Rebecca Hoey has discovered that caring well for students in higher ed. or any setting makes all the difference. She’s all about empowering her team, supporting women in leadership and making education accessible!
Resources:
www.nwciowa.edu/online
This episode’s book recommendations:
Lean In, Sheryl Sandberg
Ideal Team Player, Patrick Lencioni
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